Freight & Logistics Market News (1 July, 5 July)

ADVISORY: Maersk is now available to answer your queries even after office hours 

At Maersk, your needs always come first. That’s why we’re continuously trying to simplify the way you do business with us. 

Introducing our extended Chat Solution, your shortest route to better customer service. 

Starting from 1 July, you can reach our customer service team without any hassle even after office hours 

Now enjoy our extended availability of our customer service team to serve you seamlessly :  

The new timings of our chat solution are: 
09:30 am – 00:00 pm on Monday – Friday 
09:30 am – 06:00 pm on Saturday 
09:30 am – 06:00 pm on Public holidays  

http://view.maersk.com/?qs=c5acbe39ff286ee8bd8a204d4baf3b1b8dba95621a5ea952443ae97961e2f57fb563a0ec6a25f61d5bfdfd4eee3a5604b1d56bcb6524c4b34a690235af96900027f2e86efd04b6d3cb0a57821f464477 

ADVISORY : Dubai Customs Mirsal2 Enhancements (July 17, 2020) 

Dubai Customs is coming up with the following enhancements on Mirsal-2 application. These changes will be available effective July 17, 2020. 

1- Upgrade of Customs Services on Dubai Trade (IE11 Requirement): Dubai Customs is pleased to announce the upgrading of its services on Dubai Trade in order to provide improved customer experience and enhanced system security. For this purpose, Customers must have Internet Explorer version 11 installed on their machines in order to use upgraded Customs services on Dubai Trade. Internet Explorer version 11 should be used with the compatibility settings as disabled. 

2- Upgrade of Digital Certificate Active X component: As part of upgrading Customs services on Dubai Trade, Dubai Customs is now publishing a new version of Active X component for IE11 which requires PC admin privileges to install. This new Active X component is required to acquire digital signature at time of submission of declaration and claims through Dubai Trade. It is also required for registration of Customer’s digital certificate with Dubai Customs via Dubai Trade. For this purpose, customers must install this new Active X component on their machines, preferably before the effective date of July 17, 2020. Please click on the here for detailed Installation Guide of installing this new Active X component. 

3- Installation of Adobe Acrobat PDF browser plug-in for GCC Declaration Print Out: To use Customs declaration print service via Dubai Trade, customers Must Have Adobe Acrobat PDF browser plug-in on their machines. 

4- Display Net Weight of items at correct place in GCC declaration print out: Currently actual weight of items declared in the invoice line items of declaration are printed in the Gross Weight column of declaration print. The Declaration print format is updated to show weight declared in the invoice line item at Net Weight column of the Customs Declaration print. 

5- Enable Clearance Message to Gate Controller of FZs for Courier Land declarations: Facility is now provided to automatically send declaration clearance message to Gate Controller of Free Zones upon clearance of “COURIER LAND” declarations that are going out of the Free Zones. Gate controlling authorities of free zones will now start receiving Customs Declaration clearance message for Courier land channel Declarations. This enhancement is expected to facilitate smooth movement of Courier land channel goods through free zone gates. 

6- Send Importer TRN to FTA if goods moving to Undesignated FZ Company from Designated FZ Company: Change has now been made to send TRN of Importer (instead of that of Exporter) to FTA if goods are moved under FZ Transit declaration from FTA-Designated FZ Company to FTA-Undesignated FZ Company. In this regard, VAT payment accountability, towards FTA, is now with the Undesignated FZ Company if goods are moved into that free zone under ‘FZ Transfer between Dubai based FZs’ declaration. 

7- Display of Expo 2020 Logo on relevant screens and prints: Provision is now available to display EXPO 2020 LOGO on all relevant screens and prints (including GCC declaration printout) of Declaration, CDM, and Inspection if declaration belongs to Expo registered customer licensed by Expo 2020 Authority. Purpose of displaying Expo Logo is to indicate cases of providing priority clearance and relevant support to customer wherever applicable. 

https://madmimi.com/p/0c18f01?pact=7149028-159059369-11516684173-b18394f8bf8735f5aed1c21a47cc6d51f632cf55

RATE ANNOUNCEMENTS: Congestion Fee Destination (CFD) – Scope World to Tunisia (Tunis, TN) MAERSK 

In order to keep providing you with our global services, Maersk is revising the Congestion Fee Destination (CFD) for ALL Cargo from World to Tunisia (Tunis, TN) with effective 1st July 2020 for Non-Regulated countries and 17th July 2020 for Regulated countries. 

The tariff levels are as follows: 

RATE ANNOUNCEMENTS: Congestion Fee Destination (CFD) – Scope World to Tunisia (Tunis, TN) MAERSK

The above rates are also subject to other applicable surcharges, including local charges and contingency charges. 

  • The above surcharge acronyms mean: OF (Ocean Freight), OHC (Origin Terminal Handling Charge), DHC (Destination Terminal Handling Charge), ERS (Emergency Risk Surcharge), BAF (Bunker Adjustment Factor), LSS (Low Sulphur Surcharge) and PSS (Peak Season Surcharge). 
  • These rates are unaffected by and do not affect, any tariff notified, published or filed in accordance with local regulatory requirements.
  • For trades subject to the US Shipping Act or the China Maritime Regulations, quotations or surcharges that vary from the Maersk tariff shall not be binding on Maersk unless included in a service contract or service contract amendment that has been filed with the Federal Maritime Commission (FMC) or the Shanghai Shipping Exchange, as applicable. 

https://www.maersk.com/news/articles/2020/06/24/cfd-scope-world-to-tunisia-tunis-tn

RATE ANNOUNCEMENTS: Currency Adjustment Factor (CAF) – Application from/to the Middle East, Indian Subcontinent and Africa HAPAG LLOYD 


We wish to inform you that effective for sailings as of August 1, 2020, and valid until further notice, the Currency Adjustment Factor (CAF) application from/to the Middle East, Indian Subcontinent and Africa will be as follows: 

RATE ANNOUNCEMENTS: Currency Adjustment Factor (CAF) - Application from/to the Middle East, Indian Subcontinent and Africa HAPAG LLOYD

The FAK base rates as well as Security-related surcharges; Peak Season surcharges (if applicable) and Terminal Handling Charges (THCs) remain unchanged and can be found here. 

Other local charges and contingency surcharges may apply. 

Important Note: 
Please note that all changes which require a legal 30-day notice, are duly filed and announced in the respective Public Tariffs. This document does not replace the application of the Public Tariff. 

https://pages.hapag-lloyd.com/index.php/email/emailWebview

RATE ANNOUNCEMENTS: Pakistan, UAE & Indian sub-continent to North America MAERSK  

To continue offering you a broad portfolio of services in the changing market conditions affected by the Covid-19 situation, including significant cost increases with lower utilization and increase in safety measures, despite bunker prices fluctuating, we are announcing an increase in rates as set out below. The rate increase for the relevant trade for various commodities and container types is 

Effective date: 1st Aug 2020 

RATE ANNOUNCEMENTS: Pakistan, UAE & Indian sub-continent to North America MAERSK

https://www.maersk.com/news/articles/2020/07/01/ra-pakistan-uae-ndian-sub-continent-to-north-america

ADVISORY: Letter Of Indemnity submission through Web- CMA CGM website 

In a continued effort to ease the business process, CMA CGM has introduced Electronic LOI for below given functionalities. 
  
Through the Online- LOI- eSignature feature on CMA CGM website, Shipper will no longer have to sign & post the hardcopy documents.  By logging into CMA CGM website you will be able to digitally submit LOI and do a eSignature in few clicks. 
eLOI documents having the same legal value as a traditional LOI document 
  
From 5th July all LOI’s will be accepted in electronic format, please refer attached user guide 

Dear Valued Customer, 
  
In a continued effort to ease the business process, CMA CGM has introduced Electronic LOI for below given functionalities. 
  
Through the Online- LOI- eSignature feature on CMA CGM website, Shipper will no longer have to sign & post the hardcopy documents.  By logging into CMA CGM website you will be able to digitally submit LOI and do a eSignature in few clicks. 
eLOI documents having the same legal value as a traditional LOI document 
  
From 5th July all LOI’s will be accepted in electronic format, please refer attached user guide 

https://drive.google.com/file/d/1fP49JAgDupcTl2W-xVfCOeg9G-Z6NEKw/view?usp=sharing

ADVISORY: CHANGE IN EMAIL IDS FOR AMENDMENT & LOAD LIST REQUEST CMA CGM 

Effective from 05th July 2020 we request you to follow the below instructions to get the best out of us..!! 
  
As a step towards delivering better customer experience, CMA CGM has implemented some changes in the customer service process.  
Objective of this change is to provide effective and timely response to your requests. 
  
1) For any amendments to your booking after booking confirmation is received please send your request to uae.bookings@cma-cgm.com” with our booking number mentioned in the subject line clearly. 
E.g. DXB0504293 – Request to change haulier 
  
2) Any requests at the load list stage should be sent to dxb.customerservice@cma-cgm.com  with our booking number mentioned in the subject line and additional keyword “MODIFICATION” 
E.g. DXB0504293 – XXXXXXXX MODIFICATION 

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